Contact Staff Development

Jessica Sheridan

Jessica Sheridan
Director of Staff Development

As the Director of Staff Development, Jessica's goal is to provide strategic support to educators so that students can experience up-to-date best practices in education. Jessica provides professional development and coaching aligned with the Regents Reform Agenda. Jessica attended Mansfield University and received her B.A. in Elementary Education and then her M.S.ED in Inclusive Childhood Education from Nazareth College. After nomination from her principal, Jessica continued her education at the University of Rochester and gained her SBL and SDL leadership certificates. Prior to becoming Director of Staff Development, Jessica was the Coordinator of Regional Math Initiatives, a mathematics coach and a classroom teacher. Follow Jessica on Twitter: @jessica_WFL.

Andy Mitchell Head Shot
Andy Mitchell
Coordinator of Regional Math Initiatives

Andy's primary responsibility is to provide support to mathematics teachers and leaders throughout the W-FL region. He has been a fourth grade inclusive education teacher, middle school math teacher, and high school math teacher - both during the regular school year and teaching remedial classes at BOCES regional summer school. For eight years, he was a lead math teacher. He completed the SBL and SDL Leadership Academy at MCLA. Andy earned his Master's degree in literacy from SUNY Brockport so long ago it's called a Reading Teacher credential, and he had to do all of his thesis research at the library, using books! Andy is completing his PhD in Leadership at the University of the Cumberlands this spring. He can also help with online ELA and technology initiatives. He earned a BS in Elementary Education and studied philosophy at Roberts Wesleyan College. Follow Andy on Twitter @gadfly1974.


Ronnie Mortensen

Ronnie Mortensen
Conference Center Coordinator

Ronnie oversees all workshops and other events scheduled at The Conference Center at Wayne-Finger Lakes BOCES.

Jacqui O'Hora
Professional Development Registrar

Jacqui oversees and coordinates all professional development workshop/conference registrations for both internal W-FL BOCES employees and participants from our 25 component districts as well as outside districts and agencies.

Betsy Serapilio-Frank

Betsy Serapilio-Frank
Regional Literacy Coordinator

In addition to providing staff development for educators in our region, Betsy serves as a literacy coach in multiple districts. For the past several years, Betsy has traveled to Albany on a regular basis to participate in NYSED Network Team Training. This allows her to be current on the demands of the Common Core Standards, Data Driven Instruction and Teacher/Principal Effectiveness. As a result, she supports districts in their work with the ELA modules, assessment writing, and data collection. Betsy conducts literacy audits and assists teachers and administrators in the development of curriculum, benchmark assessments and schedules that promote literacy.

Reneé Greenly

Reneé Greenly
Staff Developer Trainer

Reneé is a Staff Developer who is passionate about teaching and learning. She believes that effective instruction is the most powerful way to leverage student development. She uses a collaborative approach in supporting both teachers and districts. Her undergrad program consisted of Elementary Education and English Literature from Fitchburg State College. She received her Masters in Literacy at Nazareth College. After her superintendent nominated her for the Wayne Finger Lakes Leadership program, she participated in the SBL and SDL program at the University of Rochester. Prior to joining the WFL Staff Development Team, Reneé worked in Marion on the Personalized Learning Leadership Team. Reneé draws on her years of classroom experiences, and expertise in literacy and instructional coaching as she partners with fellow educators.

Cindy Salow
Instructional Math Coach

In her role as an instructional math coach Cindy provides resources, curriculum and instructional support for teachers to optimally impact their students' success. She has experience supporting educators as they journey through transforming their districts in personalized learning, data driven instruction and technology integration. She has her undergraduate degree in accounting working for many years in financial reporting and analysis. Her desire to be a teacher lead her to earn a Masters in Education from the University of Phoenix. Cindy draws on her experiences as a middle and high school math teacher, math coach, team leader and accounting manager to support her districts. Her motto, "Every day is a new day to make a difference!"

Annette Hauenstein

Annette Hauenstein
Staff Development Trainer

As a professional, Annette brings over 30 years of successful teaching and administrative experience to W-FL BOCES. Annette started her career as an Elementary Teacher, teaching various grade levels in three different states. Then Annette attended The Ohio State University to be trained as a Reader Recovery Teacher Leader. She worked with teachers in dozens of school districts across a six county region supporting the most at-risk children with this intervention. She also worked at the college level, preparing future teachers - both at the graduate and undergraduate levels. Since then, Annette has acted as an ELA Instructional Specialist and Coordinator of Curriculum, Instruction and Professional Development supporting special education programs K-12+ with the development and implementation of curriculum, interventions and instruction.

Annette's focus is on working as a Shared Literacy Coach to implement a balanced literacy approach which engages and empowers students to be lifelong readers and writers. She also provides professional development opportunities that support districts with their goals and initiatives.